Solutions

Here at MyOwn Tel, we’re of the opinion that the major telcos in Australia have been getting one very important thing wrong. They’ve forgotten that communication is about community, which is why they have large blanket plans for the entire country.

We think that if you had the choice of how a telco operates, it would do things your way. It would suit your individual needs. At a guess, we’d say you would hear one of your friends telling a horror story about their phone and internet provider pretty regularly.

It seems the problem that the major telcos have is a simple one: They can’t please everyone, so they please no one instead. Of course, this throws up a world of problems for you:

• Multiple bills
  Separate bills due at separate times of the month. It’s confusing, it’s inconvenient, it’s a hassle.
• Long wait times on hold
  Hands up if you’ve ever spent 45 minutes or more on hold while trying to speak to the support desk of your telecommunications provider.
• Unhelpful support
  Worse, have you finally got through to an operator and then been told, they can’t help, they need to transfer you, they need to speak to a supervisor. Annoying isn’t it?
• Inconvenient opening hours
  Ever had to waste your time calling your telco from work because the phone centres aren’t open when you get home.
• Phone rates that don’t suit you
  In catering for a general market, the large telcos have forgotten about the most important person. You.

We’ve solved these problems

At MyOwn Tel, our community focused approach means we can tailor our service to you and your community. It’s simple, but when was the last time someone looked at your needs and tailored a service around them.

Here are just some MyOwn Tel Solutions:

• One simple to read bill for all your landline, mobile and broadband services
• High quality service, which is tailored to you and your needs
• Value for money packages for all of your communication products
• Ultra-fast broadband
• Low-cost calls across Australia and the world
• Our competitive rates
• One readily available contact point for all of your enquiries
• Our reinvestment in you through social projects.

Make the change today, and become part of the MyOwn Tel Community. Just head over to our Sign Up Page, and we’ll get you started.

Disclaimer: Our Standard Form of Agreement is here. Any prices listed are subject to market changes and should be used as a guideline only. For clarification of prices, please contact MyOwn Tel on 1300 859 152. Porting of telephone numbers is subject to release of number by existing provider.